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timeclocks for Canada
Help and Policies
 

What this is: This is an e-commerce website with delivered-to-you pricing, in Canada only. We are bonded for business in Canada, and pay Provincial sales taxes.

Technical Support: Please call the product manufacturer. All productsinclude either a�30, 45, or 90 day free manufacturer's technical support toll-free coverage. Take advantage of it! You can also call us. We probably know the answer. If not, we will know someone who does.

Credit Cards:
We pay an annual fee to provide you with an industry standard secure and insured SSL encrypted credit card checkout process. Our payment processing system is nationally trusted and established in the industry of credit card authorization.


Warranties and Returns:

If your equipment is defective, expect the manufacturer to be polite and helpful. You are responsible for shipping to the manufacturer. TimeClocksCanada does not accept returns, except under the most unique circumstances. All warranties are handled directly with the manufacturer, and not us. Registered software and software upgrades are not refundable. There is a standard 20% restocking fee on all non-defective items.

Master clocks and master clock systems are all special order items. Custom imprinted logos, metal plates, mechanical clock print styles and other customized equipment is not returnable at all. You are responsible for return shipping. Initial shipping and 20% credit card fees are not refundable. Treat the equipment with respect, treat us with respect, and we will do the same for you.

Privacy Policy
We want to assure our customers that their information is safe and kept private. No customer information is shared with any parties outside of the banking, order, and fulfillment process. Your information will not be used for anything other than taking and fulfilling your order along with direct communication from us to you, the product manufacturer,and the shipper to you. We do not keep credit card information, we are PCI compliant.



Questions? Feedback? Please Contact Us.